Assuming no "unfixed" errors in #3, reboot PC and see if BT is listed in DM and working.Be sure to include a space in front of the / and note any errors when that's done. Assuming no "unfixed" errors in #2, at the CMD prompt, type in: sfc /scannow and press Enter.Be sure to include a space in front of each / and note any error messages when that's done. At the prompt, type in: DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.At desktop, open a CMD prompt window, Run as administrator.
Right-click Windows 10 Start Menu and select Device Manager. If there isn't any Unknown listed in DM, you might want to try this: If your Windows 10 Bluetooth toggle is missing, follow the steps below to update the Bluetooth driver. Find/uninstall an "Unknown" device listed in DM and then scan for new hardware. The Qualcomm BT disappeared on my XPS 8930 at one point, with WiFi working. But it's not uncommon for Qualcomm BT to be MIA in Device Manager even though WiFi is listed and working.
Yes, the BT part of the card can fail even though WiFi still works. WiFi and Qualcomm BT are on the same m.2 card. If these troubleshooting steps don't fix the issue, contact Intel Customer Support for assistance.There are no BT settings in BIOS on XPS 8930. Try re-seating the adapter (remove it from the slot and re-insert it).Make sure the antennas are properly connected to the adapter.Install the latest Bluetooth drivers available on Download Center for the Intel NUC.įor Intel NUCs where the wireless adapter is installed in an onboard slot: Turn the Intel NUC back on and press F2 during boot to enter BIOS Setup again.Remove the power cord from the Intel NUC, then reconnect it.Try disabling and then re-enabling Bluetooth: Go to Advanced > Devices > Onboard Devices.Press F2 during boot to enter BIOS Setup.If you're having issues with Bluetooth, such as missing Bluetooth devices or intermittent connectivity, simply powering down and powering the device back on will commonly fix the issue. After trying that, perform these other troubleshooting steps if the problem continues.
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